Terms & Conditions- Shetland Private Hire
By signing the above booking form you agree to adhere to the Company’s conditions of hire.
The Hirer agrees to be liable for any damage caused to vehicles as a result of the behaviour of their passengers.
The Hirer agrees that the Company shall make amendments to capacity in line with current Government Covid-19 regulations.
The Company have the final decision over the routes taken by the vehicle and reserve the right to refuse transport to locations deemed inaccessible or likely to put the safety of the vehicle, staff and passengers at risk.
The Hirer agrees to pay any additional costs including, but not limited to; road tolls, ferry fares and coach parking fees unless requested at time of booking to be included in the cost of hire.
A deposit of 25% of the total booking value is due 28 days before the hire commencing, or within 48 hours of booking should the hire be booked with less than 28 days notice.
Full balance of payment is due not less than 7 days before the hire.
In the event of cancellation by the Hirer the following penalties will apply:
- 7 days or more before hire- full refund of any monies paid
- 5 – 7 days before hire- loss of deposit
- 5 days – 48 hours before hire- 50% of total booking cost will be refunded less any admission fees, ferry costs or other non-refundable expenses to the Company
- Less than 48 hours before hire- no refund will be due
These are the minimum refund amounts due and the Company may, at the discretion of the Managing Director, offer higher refunds or credit for future bookings.